Cancellation Policy

Cancellation Policy

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods. To exercise your right of withdrawal, you must inform us

Company Cactus Nursery Plapp
Owner Johanna Brandl-Plapp
Drosselweg 7-9
84178 Kröning
Germany

Phone 08744 8366

Email ferobergia@aol.com

by means of a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract. You may use the attached sample withdrawal form, but it is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.

Withdrawal form at the bottom of the page

Consequences of Withdrawal

If you withdraw from this contract, we will refund all payments we have received from you, including the delivery costs (except for the additional costs arising from choosing a delivery method other than the cheapest standard delivery offered by us) without undue delay and no later than fourteen days from the day on which we received your notification of withdrawal from this contract. For this repayment, we will use the same means of payment that you used in the original transaction unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment. We may refuse the repayment until we have received the goods back or you have provided evidence that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You will bear the direct costs of returning the goods. You are only liable for any diminished value of the goods if this diminished value is due to handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.



For your information:

Exclusions from the return:
- Goods made to customer specifications or clearly tailored to personal needs or
- which, due to their nature, are not suitable for return or can spoil quickly
-live plants. (A general right of return is excluded, as our plants are living goods and thus considered perishable and also extremely difficult to pack.



Sample cancellation form

(If you wish to cancel the contract, please complete this form and return it.)

To:
Kakteengärtnerei Plapp
Owner Johanna Brandl-Plapp
Drosselweg 7-9
D-84178 Kröning
Email ferobergia@aol.com

Hereby I/we (*) cancel the contract concluded by me/us (*) for the purchase of the following goods

_____________________________________________________

Ordered on (*)/received on (*)

__________________

Name of the consumer(s)

_____________________________________________________

Address of the consumer(s)


_____________________________________________________

Signature of the consumer(s) (only for notification on paper)

__________________

Date

__________________

(*) Cross out what does not apply.

Source: www.ra-plutte.de/widerrufsbelehrung-generator/

 

Withdraw from contract

Please enter your email address and order number in the form below to withdraw the contract.